When you visit the Norval Electric Cooperative web site, we limit the information collected about you to what is needed for conducting business and offering products and services that might be of interest to you.

If you do provide personal information, such as addresses, e-mail, telephone and fax numbers, as well as customer identification, we will not disclose it to organizations outside of the Cooperative unless we have been authorized by you, or are required to do so by law. We will maintain this information, as well as your business activities and transactions, according to our strict security and confidentiality standards.

In addition to individually identifiable information, we may collect information automatically when a visitor enters the (MEC) Norval Electric Cooperative web site, such as the domain name, browser, the type of computer operating system, information about the web page from which the visitor linked to the site, and time spent on different pages within the site. The information collected may be used to improve the content of our Web site. Visitor addresses will not be shared with other organizations or used for commercial purposes.

We do not sell, rent, give or lend personal information about our site visitors and/or Members to any advertisers. We disclose personal information only to the extent necessary to respond to your information request.

Although we do our best to protect your personal information, Norval Electric Cooperative cannot ensure or warrant the security of any information you transmit by un-encrypted email to us.

Norval Electric Cooperative recognizes and understands your desire for privacy and security in your personal and financial affairs. We maintain Policies and Procedures designed to prevent misuse of your information. Our employees are educated about customer confidentiality and access is limited to those individuals who have a business need to know.